Fidelity Retirement Accounts
Your subpoena must include full name, SSN, and birthdate. It’s helpful to have account numbers as well.
Fidelity Investments
ATTN: Legal Operations
P.O. Box 770003
Cincinnati, OH 45277-0065
Overnight/Express Mail:
Fidelity Investments National Financial Services
ATTN: Legal Operations
100 Crosby Parkway, KC1D
Covington, KY 41014-0031
Last updated 1/2/2021
Subpoena Info for Legal Professionals 
Can I subpoena my phone conversations with fidelity?
We have a freeze order on an individual’s assets and would now like to collect. Who do we contact?
Verified 3/5/21 on the phone:
For Fidelity 401(k)
Fidelity Investments
PO Box 770003
Cincinnati, OH 45277-0065
There is no place to email or fax.
Must include full name, SSN, and birthdate. Helpful to have account numbers as well.
Is there a phone number you called? I am looking for their CT Corp in California. Thanks!
CT Corp is a third party agent for the bank. They only accept service for the bank, but they do not control the records sought.
UPDATE 9/1/2020
Just got off phone with Fidelity w/re an IRA records subpoena.
The address listed above is correct. However, they ask that it be addressed to “Fidelity Investments” and attention to “Legal Operations”
Therefore, the mailing address would be (at least for IRA, etc.):
Fidelity Investments
ATTN: Legal Operations
P.O. Box 770001
Cincinnati, OH, 45277-0031
For overnight/express they request sending to a “live” physical address (not a P.O.):
Fidelity Investments National Financial services
ATTN: Legal Operations
100 crosby Parkway, KC1D
Covington, KY, 41015-0031
Thank you very much. We will update.
California Lawyer,
Can you share the phone number used to reach Fidelity Subpoena Compliance?
Can a subpoena be personaly served at the PObox? Or is there a fax number for their Workplace and Brokerage services ? I served a subpoena on Fidelity Investments and they said to resubmit to the POBox above…But Im very short on time as this is a hearing for my divorce.
Dear Reader,
Such service would not be personal. It would be by mail. Subpoenas may take more time than you plan for to be processed and documents returned to you. You should allow extra time for this process. As to serving at the P.O. Box, Fidelity is the best source for how they wish to be served. But for sure, service at a P.O. Box could not be characterized as “personal” service.
Please contact me regarding a grand jury subpoena. Fidelity Reference Number: W865007-24Jul17. Thank you.
Dear reader, this website is not affiliated with Fidelity. We only provide contact information. You will need to contact Fidelity directly.
I want to talk to someone about my investment and its distribution. How do I find out who the plan administrators agent is for Fidelity Workplace Services, LLC?
Florine Presley needs a phone number to contact Fidelity Workplace
Love this site. Just called Fidelity and there is a slight change in their address. The zip code is -0003, not -0031 for the last for digits.
hey, I found this website and it as a ton of egal information: addresses, phone numbers…. http://info.publicintelligence.net/FinancialCrimesContacts.pdf
Thanks. Very interesting information. A real gold mine.