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Kaiser Permanente – Pharmacy Records


Kaiser Permanente
National Pharmacy Compliance Office
12254 Bellflower Blvd.
Downey, CA 90242

Phone: (562) 658-3746
Fax: (562) 658-3716

Subpoenas unaccompanied by a court order or patient release form will be redacted pursuant to Cal. Welf. & Inst. Code § 5328, 42 C.F.R. § 2.61 et seq. or Health & Saf. Code § 120975.


Service of Process Locations for California Financial Institutions

UPDATED: Service of Process Locations for California Financial Institutions

All California banks are required to register their service address with the California Department of Business Oversight. 

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Click here for the most current service list.

AB 2364 (Wagner) was signed into law by Governor  Edmund G. Brown Jr. and became law on January 1, 2013. Included in the law is  new Code of Civil Procedure Section 684.115 which requires financial  institutions with more than 9 branches or offices, and allows financial institutions with 9 or fewer branches or offices, to file with the Department of Financial Institutions (DFI) one or  more central locations within California that are designated for service of  legal process. This law applies to financial institutions, including state or national banks, state or federal savings and loan associations, credit unions, or like organizations, and  corporations engaged in safe deposit businesses. “Legal Process” refers to each and all of the writs, notices, orders, or other papers required or permitted to be served pursuant to Title 9, including adverse claims as to deposits and safe deposit boxes.

CVS Pharmacy (formerly Longs Drug Store)


For prescription drug history requests:

Send by mail to:

CVS Pharmacy
Attn: Prescription Records
One CVS Drive
Woonsocket, RI 02895

OR Fax to:
(401) 652-1593

You’ll need a HIPAA release, or court order/subpoena, that includes the following information relating to the subject of the request:

Address & Phone #
Date of Birth
Date Range of records request
Store locations to be searched

Questions: Call (800) 287-2414 / CVS Prescription Records Service Center




Custodian of Records:

701 Experian Parkway
Allen, TX 75013



555 W. Adams
Chicago, IL 60661
Ph: (312) 985-3978
Fx: (312) 985-2030

Court Orders Only


211 Perimeter Center Pkwy #300
Atlanta, GA 30346
Ph: (678) 795-7972
Fx: (678) 795-7954

Fidelity Retirement Accounts


For Defined Contribution EMPLOYER plans:

Fidelity Employer Services Company, LLC
Attn: Subpoena Processing
P.O. Box 770002
Cincinnati, OH 45277-0090
Fax: (800) 974-9651


Fidelity Workplace Services, LLC
Attn: Subpoena Processing
P.O. Box 770003
Cincinnati, OH 45277-0070

For RETAIL plans (IRA’s, Educational Accts, etc.):

Fidelity Brokerage Services, LLC
Attn: Subpoena Processing
P.O. Box 770001
Cincinnati, OH 45277-0031